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Emergencies and medical needs

Emergencies and accidents

In case of emergencies, use the following numbers:

  • Fire, rescue service and emergency physician: 112
  • Police: 110
  • 24/7 emergency helpline (in English): 0351- 850 75 22

Be prepared to describe your emergency:

Who is calling (your name and contact data);
What is the nature of the emergency (accident, fire, etc.);
Where is the emergency taking place (city, address, or any descriptive clue to help locate the accident);
Who is injured (number, sex, age) and how (conscious or unconscious? Breathing? Heart beating? Open wounds? etc.).

Please remember to carry your health insurance card with you at all times.

Medical needs 

If you need medical treatment in a non-emergency situation, you should first contact your family doctor. A list of multilingual physicians is given below:

Görlitz hospital also provides case management (in English and Polish) for foreign patients.

Family doctors are closed in the evening, on weekends and holidays. For medical needs outside regular hours, you can contact the emergency service (Ärztlicher Notdienst) provided by Görlitz hospital:

Städtisches Klinikum
Girbigsdorfer Straße 1 – 3
02828 Görlitz

Hospital Emergency:           Delivery room:                   Children ward    
+49 3581 37-1237               +49 3581 37-1407             +49 3581 37-1401

Emergency doctor practice in the hospital is available:

Thursday/Friday 15:00 – 19:00
Weekends/Public holidays/ bridge days 09:00 a.m. – 1:00 p.m. and 03:00 p.m. – 07:00 p.m.

In emergencies outside these hours go to the emergency room at Görlitz hospital.

Medical doctor emergency service: 116117

Monday, Tuesday, Thursday, from 19.00 – 07.00

Wednesday, from 14.00 – 07.00

Friday, from 14:00 – Monday 07:00 continuously

On the Polish side in Zgorzelec you can get medical help in the hospital located at Lubańska Street 11-12, Zgorzelec. In case of medical emergencies outside regular hours (nights and weekends) you should go to the SOR inside the hospital.

Central emergency service, pediatric, dental emergency service: 192 92


Information about dental emergency services can be found here.


A list of pharmacies can be found below:

Other useful information

  • Border Police (at railway stations, airports and borders): 01805 / 234566
  • Immigration Office Görlitz: 03581 663-5180
  • Lost and stolen debit/credit cards, mobile phones: +49 116166
  • Life-saving smart-phone app